If the machine is not brand new, consider the blade carriage being loose or play in the cariage. either that or your media may not be loaded correct, slack/loose. but your assumptions of the “offset” sound about right. i cant help with the cutter as i havent even heard of that type. I cant help with the software as i run signlab for cutting. in a nutshell, cutters really should be plug and play if coupled with the right software.Īnyway, i know you will be aware of this by now… i just hate to read that folk like yourself get such a hard time when all you are trying to do is start your business. sorry if that sounds harsh, i mean it in the best way. Claire, the only good thing i can read in your post is that you are regretting the purchase.
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